Application Management Services

Comprehensive Services for custom built enterprise applications and Marine industry’s standard solutions

  • Covers Application Support & Maintenance, Bug fixes, Enhancements, Database Administration, Testing Services, Release Management and Implementation Support.
  • Delivery model built on ITIL process framework
  • Provide continuous process improvement for better application performance and user experience
  • Support is cross-functional in nature and ensures co-ordination across various stake holders
  • Process and milestone driven knowledge transfer from the customer
  • Ability to transfer back to the customer or anyone of his choice if required
  • This will ensure cost effective operations with near zero application down time,
  • Productivity gains on a year-on-year basis
  • Assured customer satisfaction

Portfolio of Support Services

  • Application Monitoring
  • Application Call Management
  • End User Support/Service Desk
  • Production Processing
  • Database Administration
  • Database and Application Monitoring and performance enhancement
  • Corrective Maintenance
  • Bug Fixing and Code Level Support
  • Application Development/Enhancements
  • Testing Services
  • Legacy Retirement